Chief Executive Officer
Mr. Buchanan became Chief Executive Officer on April 1, 2020. He initially joined the Company as President and Chief Executive Officer Designate and as a member of the Board of Directors, effective January 6, 2020. Prior to joining the Company, Mr. Buchanan served in various roles of increased leadership and responsibility across Walmart Inc. (previously Walmart Stores, Inc.), most recently as Chief Merchant for Walmart U.S. eCommerce. He also served as the Chief Merchant at Sam’s Club where he led a merchandising team and oversaw activities including assortment, private brand strategy, pricing, global sourcing, packaging, replenishment and supply chain. Mr. Buchanan has also served in a broad set of senior merchandising roles at Walmart Inc. Prior to his tenure at Walmart, Mr. Buchanan held a variety of positions in finance at Dell and spent five years at Accenture focused on the retail industry.
Executive Vice President and Chief Human Resources Officer
As EVP – CHRO, Melanie Berman is responsible for the company’s human resources operations including all aspects of the team member experience, which includes compensation and benefits, talent management, team member development, communications and diversity and inclusion. Prior to joining Michaels, she was Vice President – Human Resources at Anthem, Inc. Prior to her time at Anthem, Inc., she has held numerous Human Resources leadership positions including CHRO at Baker Corp., CHRO at Global Power Equipment Group and Vice President Human Resources, Global R&D at Novartis Alcon. Melanie holds a master’s degree in Industrial and Organizational Psychology from Baruch College in New York City and a bachelor’s degree in Psychology from University at Albany – State University of New York.
Executive Vice President – General Counsel, Chief Compliance Officer and Secretary
Mr. Cheatham was named Executive Vice President – General Counsel, Chief Compliance Officer and Secretary in April 2020. Prior to joining the Company, Mr. Cheatham served in various roles of legal leadership at Walmart, most recently as Senior Vice President – General Counsel of Walmart U.S. In that role, Mr. Cheatham served on the executive team and led the legal function of the U.S. business unit. He also served as Senior Vice President and General Counsel, Walmart International and Vice President and General Counsel over Information Technology, Intellectual Property and Walmart.com. In addition to his 16-year tenure at Walmart, Mr. Cheatham has extensive in-house and private practice experience.
Chief Customer Officer
Mr. Jwala was named Chief Customer Officer in November 2019. Prior to joining the Company, Mr. Jwala was the Chief eCommerce and Supply Chain Officer at Dick’s Sporting Goods, Inc. overseeing omnichannel integration of eCommerce and supply chain efforts. While there, Mr. Jwala was instrumental in accelerating the company’s eCommerce business as well improving the digital experience and loyalty for their customers through content, pricing, assortment, and convenience. Prior to his role at Dick’s Sporting Goods, Inc., he served as Senior Vice President of Merchandising, Supply Chain, Technology & Customer Service at Overstock.com, where he was responsible for growing the organization’s business along with the overall vendor-engagement program and private label brands. Previously, he was Vice President of Merchandising & Operations at Walmart Inc. (previously Walmart Stores, Inc.). Throughout his career, Mr. Jwala has held a variety of leadership roles at retailers, including Tractor Supply Company and Jo-Ann Stores, Inc.
J. Robert Koch
Executive Vice President - Stores and Development
Mr. Koch was named Executive Vice President – Stores and Development in May 2018. Prior to joining the Company, Mr. Koch served as Executive Vice President of Business Development at Office Depot, Inc. from August 2017 to May 2018, after having served as Senior Vice President of Real Estate at Office Depot since December 2013. In his 20 years with Office Depot, he has held various key leadership positions in both Finance and Operations, including Senior Vice President, Merchandising; Senior Vice President, Real Estate, Construction and Strategy; Vice President, North American Finance; and Vice President of Financial Planning and Corporate Development. Prior to joining Office Depot in 1994, Mr. Koch held various positions in the corporate finance division of Blockbuster Entertainment.
James E. Sullivan
Chief Accounting Officer, Controller, and Interim Principal Financial officer
Mr. Sullivan was named the principal financial officer, on an interim basis February 2, 2020. He has served as the Company’s Chief Accounting Officer and Controller since November 2015 and previously served as Vice President — Finance from June 2014 to November 2015. Prior to joining the Company, Mr. Sullivan served as the Vice President – Controller and Chief Accounting Officer of Zale Corporation.
Executive Vice President – Chief Information Officer
Mr. Wang joined Michaels as Executive Vice President — Chief Information Officer in June 2020. Prior to joining the company, Mr. Wang held the position of Chief Technology Officer at SMHQ Technologies, Ltd. Prior to that, he has held various technology leadership positions including Senior Vice President – Chief Technology Officer at Sam’s Club and Vice President of Analytics and Decision Platforms at Walmart where he built a team of world class talent in engineering. Mr. Wang’s experience and passion include mathematics, artificial intelligence, robotics, machine learning, software engineering and information security. He is a graduate of electrical engineering and computer science at the Massachusetts Institute of Technology.