Our Values – What We Believe In


We put people first.

People are the true heart of our business. We believe that when we take care of our Team Members, positive results with customers will follow. We are passionate about engaging and connecting with Team Members, our Makers and the communities we serve. We give back through our Michaels Cares program and partnerships with Boys & Girls Clubs of America and Boys & Girls Clubs of Canada.

We’re obsessed with our Makers.

Our Makers are at the forefront of every decision    we make and every outcome we measure. We live our purpose so that our Makers have a great experience every time.

We’re better together.

We are committed to creating an inclusive and diverse environment. We know different perspectives, ideas and backgrounds foster a creative spirit, and that collaboration and teamwork are essential to success.

We do the right thing.

We act with integrity and strive to do what’s right. We empower our Team Members to lead with kindness and respect in every transaction and every interaction — with each other, our Makers and our vendors.

We’re always improving our craft.

We are committed to being the innovation experts in our industry and inspiring creative expression. We are always discovering what’s new and now, and bringing it to market quickly, so that our Makers find new products and project ideas, every time they shop.

We hold ourselves accountable.

Purpose, combined with passion, leads naturally to accountability. We encourage each other to do what we love, own what we do and measure our results to ensure we are delivering against our objectives and achieving our goals.

We find fun in the everyday.

We give ourselves permission to have fun! By celebrating success as we go, and recognizing progress in everyone, we find all the big and small ways achievement and fun go hand in hand.